PRIVACY NOTICE
Effective Date: July 28, 2026
Last Updated: July 28, 2026
This privacy notice describes how Penney Client Services, LLC ("PCS," "we," "us," or "our") collects, stores, uses, and shares your information when you visit our website at penneyclientservices.com, interact with us online, or engage with us through sales, marketing, or general business inquiries.
If you have any questions or concerns regarding this notice or our privacy practices, please contact us at info@penneyclientservices.com.
1. WHAT INFORMATION DO WE COLLECT?
Information You Provide to Us
We collect personal information that you voluntarily provide to us when you submit our online contact form, email us, or otherwise reach out to request information about our services.
Through our contact form, we collect your first name, last name, email address, and the content of your message. If you contact us by email or telephone, or include additional details in your message, we may also receive information such as your phone number, your company name, and details about your project or inquiry.
Information Automatically Collected
When you visit and navigate our website, we automatically collect certain technical information regarding your device and your use of the site. This information may include:
IP address
Browser type and version
Operating system
Device characteristics and language preferences
Referring URLs and general geographic location inferred from your IP address
This data is used to maintain the security and operational functionality of our website, as well as for internal analytics to understand site traffic and usage trends. We also collect information through cookies and similar technologies, described in Section 4 below.
2. HOW DO WE PROCESS YOUR INFORMATION?
We process your personal information for specific business purposes, including to:
Respond to your inquiries, questions, and service requests
Send administrative updates and business-related communications
Send marketing or promotional communications, where permitted by law. You may opt out at any time by using the unsubscribe link included in any marketing email, or by emailing us at info@penneyclientservices.com
Maintain, secure, and improve the performance of our website
Comply with applicable legal obligations and enforce our legal rights
We process personal information only when we have a valid reason to do so, such as your consent, the need to respond to a request you have made, our legitimate business interest in operating and marketing our services, or compliance with a legal obligation.
3. WHEN AND WITH WHOM DO WE SHARE YOUR INFORMATION?
We do not sell, rent, or trade your personal information. We may share your information only under the following limited circumstances:
Third-Party Service Providers: We may share information with trusted vendors and service providers who perform services on our behalf, including Squarespace, which hosts our website, processes contact form submissions, and provides our website analytics. These providers are bound by contractual confidentiality obligations and are restricted from using your information for any other purpose.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
Legal and Regulatory Obligations: We may disclose your information where required to do so by law, court order, subpoena, or government regulation, or to protect the rights, property, and safety of PCS, our clients, or others.
4. COOKIES AND TRACKING TECHNOLOGIES
Our website uses cookies and similar technologies to ensure the site operates correctly, to enhance user experience, and to help us understand how visitors use the site.
The cookies used on our site fall into two categories:
Essential Cookies: Necessary for our website platform (Squarespace) to function securely and properly.
Analytics and Performance Cookies: Used by our website platform to aggregate visitor traffic metrics and help us understand how visitors interact with our site.
We do not use advertising or retargeting cookies, and we do not permit third parties to place cookies on our website for cross-context behavioral advertising.
You can manage or disable cookies through your individual browser settings. Please note that disabling certain cookies may affect the functionality or operational performance of our website.
5. HOW LONG DO WE KEEP YOUR INFORMATION?
We retain your personal information only for as long as necessary to fulfill the operational purposes outlined in this notice, resolve disputes, establish legal defenses, and satisfy applicable accounting or statutory retention requirements. When personal information is no longer required, we securely delete or anonymize it.
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
We implement reasonable technical and organizational security controls designed to protect the integrity and security of your personal information. However, please be aware that no electronic transmission over the Internet or data storage system can be guaranteed to be 100% secure. You access our website and transmit information to us at your own risk.
7. YOUR PRIVACY RIGHTS
Depending on your geographic location and applicable laws, you may have rights regarding your personal information, including the right to:
Access and receive a copy of the personal information we hold about you
Request corrections to inaccurate or incomplete personal data
Request the deletion of your personal information
Object to or restrict certain data processing activities
Withdraw consent previously provided
To exercise any of these rights, please submit a request to info@penneyclientservices.com. We will review and respond to your request in accordance with applicable data protection laws. We will not discriminate against you for exercising any of these rights.
8. CHILDREN'S PRIVACY
Our website and services are intended for a general adult business audience. We do not knowingly solicit or collect personal information from children under the age of 13. If we learn that we have inadvertently collected personal data from a child without verified parental consent, we will take prompt steps to delete that information.
9. DO-NOT-TRACK SIGNALS
Most modern web browsers include a Do-Not-Track ("DNT") setting. Because a uniform industry or legal standard for recognizing DNT signals has not yet been established, our website does not currently respond to automated DNT browser signals.
10. UPDATES TO THIS NOTICE
We may update this privacy notice from time to time to reflect changes in our operational practices or legal requirements. Updated versions will be posted directly to this page with a revised "Last Updated" date. We encourage you to review this notice periodically to remain informed about how we protect your information.
11. CONTACT US
If you have any questions, comments, or concerns about this Privacy Notice or our data practices, please contact us at:
Penney Client Services, LLC
8120 Woodmont Avenue, Suite 750
Bethesda, MD 20814